Objectives

• To redress students grievances with a transparent, impartial and fair approach.
• To encourage the students to report their grievances without any fear of being victimized.
• To process all the individual complaints and take immediate suitable action.
• To maintain a harmonious educational atmosphere in the college.

Mechanism

Pt Ramkailash Tripathi Mahila Mahavidyalaya has constituted a Grievance and Redressal Cell as per UGC Grievance Redressal regulation. This cell works towards resolving the complaints lodged by any student. The Grievance Redressal Cell is also empowered to look into the matters of harassment. Anyone with a genuine grievance may approach to the Principal and members of GRC. In case the student is unwilling to appear in person, written grievance may be dropped in the ‘Complaint Box’ situated in the reception area of Career College.

Students are requested to note that making a complaint is serious and therefore, they are to use this power in a responsible manner. At the same time, the college assures students that once a complaint is made, it will be treated with sensitivity and confidentiality.

• Students directly submit their complaint to their mentor or Principal.
• In case of minor grievance, Principal will instruct Head of the Department to redress the problem.
• In case of major grievance, Principal will instruct the ‘Grievance and Redressal Cell’ to redress the problem.
• To make complaint free campus, ‘Grievance and Redressal Cell’ randomly select students from the college and inquire whether they have any problem or not. If yes, their problem will be rectified through a proper channel.

Committee Members

S.No.	Name	Designation	Mobile No.
1	Mrs. Chetana Singh (Female)	Chairperson	9793832135
2	Dr Ram Kumar	Member	9803441706
3	Mr Rohit Pandey	Outside Expert	9076951313
4	Mr. Jitendra Kumar	Member	9918848611
5	Mr. Sanjeev Kumar	Member	9236684737
6	Mrs. Mahajabi Fatma (Female)	Member	9616132012
7	Dr Pratima (Female)	Member	7398063559
8	Mrs. Roshani Keshari (Female)	Member	7571931422
9	Mrs. Hritika Mishra (Female)	Member	8318026512
10	Km. Shrishti Singh (Female)	Student	7398688168
11	Km. Arti Shukla (Female)	Student	7275013931
12	Km. Ruchi Gautam	Student	6388172451
13	Km. Shiwani Shukla	Student	8118163020